Privacy policy

This privacy policy explains what personal data the JK-Fashion online store at jk-style-fashion.com collects when you use the English version of the site, why we collect it and who helps us process it.

Words we use

“We” or “the store” means the JK-Fashion online store and the people who run it.
“You” means anyone who visits the site or places an order.
“Personal data” means any information that identifies you directly or indirectly.
“Cookies” are small pieces of data a website stores in your browser and reads back when you open its pages.

When this policy applies

By using the site you agree to this policy. If you don’t agree, please stop using the site. The policy covers jk-style-fashion.com only. We aren’t responsible for other websites you reach through links on our pages. We don’t check the accuracy of the personal data you give us, so please keep it up to date.

What we collect

When you place an order or create an account, you give us the following.

your first and last name;
your phone number;
your email address;
your delivery address, including country and postal code.

When you browse the site, some data is sent automatically. That includes your IP address, cookie data, browser type, the time of your visit, the pages you open and the address of the page you came from.

When you write to us in the chat, we keep the text of your messages and our replies, your name and contact if you leave them, the page you wrote from and the model number shown there, the site language, your device type, your country (from your IP address), and what was in your cart at the time of your first message.

Why we use it

to take and confirm your order and to contact you about it;
to take payment;
to deliver your parcel and fill in the customs declaration that goes with it;
to give you access to your account if you created one;
to answer your questions in the chat, by email or by phone;
to prevent fraud and keep the site secure;
to understand how people use the site and fix what gets in their way;
to measure our advertising.

Who processes your data with us

We share personal data only with the services we need to run the store and fulfil your order.

Hutko, our payment provider. You enter your card details on Hutko’s payment page, and we don’t see or store your card number.
Nova Post and Ukrposhta, the carriers that deliver your parcel. They receive your name, address, phone number and the contents and value of the parcel, which also go to the customs service of your country.
Google, for Google Analytics, which shows us how visitors use the site, and for sending our order emails.
Microsoft, for Microsoft Clarity. Clarity records page views, clicks, scrolling and cursor movement without names, along with device, browser, screen size and approximate country. It doesn’t record what you type into forms. Checkout, account, sign-in, chat and other forms are hidden in these recordings. Microsoft processes this data under its own privacy statement at privacy.microsoft.com/privacystatement.
Meta Platforms, for the Meta Pixel. It tells us which pages and products were viewed and when an order was placed. For paid orders we also send Meta the order value, the model numbers and your email, phone, name, city and country in hashed (one-way encoded) form, so Meta can match the purchase to an ad.
Telegram, the messenger where our managers receive and answer chat messages.

Some of these services process data outside Ukraine, including in the United States and the European Union.

How long we keep it

We keep order data for as long as we need it to fulfil the order, handle a return and meet our accounting and legal obligations. Chat history is kept for one year after the last message and is then deleted automatically, both on the site and in Telegram.

Your choices and rights

You can ask us what personal data we hold about you, ask us to correct it, or ask us to delete it when we no longer need it for your order or for the law. You can ask us to delete a chat conversation at any time. Write to jk.style.fashion@gmail.com and we’ll reply.

You can block or delete cookies in your browser settings. Some parts of the site, such as signing in to your account, may not work without them. Our cookie policy lists the cookies we use.

How we protect it

We use your data only for the purposes listed here and take the usual business precautions to keep it confidential. We don’t sell your personal data.

Age

Orders can be placed by people aged 18 or over.

Changes and contact

We may update this policy, and the current version is always on this page. Questions about your data go to jk.style.fashion@gmail.com.